Telephony

It’s not just a phone on a desk anymore

Communication systems now incorporate multiple media methods to connect your establishment with your clients, help you successfully communicate and retain existing and capture new ones.
Yes, we still supply phones on desks – many people still prefer this (me included), but, if you’re so minded, we can do away with them entirely and give your whole site or specific departments software on computers and headsets instead. In addition, we have excellent mobile phone applications that give office connectivity wherever you are.

At the front facing end of your organisation, we integrate your web page to your communications platform so enquiries from your website are directed to the same people who answer your phones. Your staff can integrate with SMS, chat, video calls and switch these around to suit the situation. All controlled by one platform, all managed by us, you, or in a combination that suits your organisational needs.

Advanced call flow technology, queuing, and call-back facilities are no longer exclusive to big call centres – small organizations benefit as much from this feature set as any large corporate or call centre does. It helps connect your customers to you in the most efficient way possible, and that’s what we all want, isn’t it?

Believe it or not, there are still countless organisations that have not touched their communications set up for many years.

We find that these companies are the ones most likely to be paying way over the odds for obsolete old technology.

Every year we come away from installations knowing that we have been able to give companies a much improved modern phone systems that helps their business in countless ways, not least the fact that by upgrading and helping the business in the long term will have also boosted them in the short term by saving a heap of money in switching to our service.

This is the best-case scenario for all.

It truly makes my day to know we have helped organisations like yours to grow and improve while saving money in the process.

Big or small let us help you improve and modernise your communications in a cost-effective way to suit your requirements.

Complex made simple and affordable.

Believe it or not there are still countless organisations who have not touched their communications set up for may years.

We find these companies in particular are the most likely to be paying way over the odds for obsolete old technology.

Every single year we come away from installations knowing that we have been able to give companies a much improved modern phone systems that helps their business in many ways, the simplest of which is that upgrading and helping there business in the long term has also helped in the short term by saving them money by switching to our service.

This is the best-case scenario for us all.

It truly makes my day to learn we have helped organisations like yours in this way to grow and improve whilst saving money in the process

Big or small let us help you to improve and modernise your communications in a cost-effective fashion to suit your requirements.